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Legal Terms That Actually Make Sense

s2chance operates where state law permits, and we keep our legal framework plain so you know exactly where you stand. Every policy on this page applies to your account, your data and how we handle your relationship with us — no buried clauses.

State-Dependent AccessAccount Data RightsPayPal & Venmo Policy ScopeContact Us DirectlyUpdated Terms Notification
s2chance Legal Terms That Actually Make Sense
DATA AND SECURITY

How We Handle Your Data and Account Security

Data Retention Policy

We retain account records — including PayPal and Venmo transaction logs — for the period required by applicable state regulation. You can request a copy of your data through live chat.

Cookie and Tracking Use

We use session cookies to keep your mobile login active across browser and app. Tracking cookies for analytics can be managed from the cookie preference panel in your account settings.

Account Security Practices

Your account is protected by password authentication and, where enabled, a one-time passcode sent to your registered phone number. We never store full payment credentials on our servers.

Requesting Changes or Deletion

To update personal details, correct a data error or request account closure, contact us via live chat or email. Deletion requests are processed subject to our legal retention obligations.

LEGAL CONTACT PATHS

Reach Us About a Policy Question

Live Chat Open the chat widget from any page on s2chance to ask a policy or account question directly. Our team handles legal queries through the same channel as account help.
Email Support Send detailed legal requests — data access, account closure, term clarification — to our support email address listed in your account settings under the Help section.
Account Help Center Your account dashboard includes a Help section where policy documents, your transaction history and identity verification status are all accessible in one place.

What You Actually Want to Know About Our Legal Terms

These are the questions we hear most often when it comes to policy, account rights and how our legal framework works in practice. If your question is not covered here, live chat is the fastest way to get a direct answer.

Access depends entirely on your state's law. We operate only in states where online casino and sportsbook activity is permitted. You confirm your eligibility during account setup.

We collect your name, address, date of birth and government-issued ID for identity verification, plus transaction records tied to PayPal, Venmo or Play+ deposits and withdrawals.

Yes. Submit your request through live chat or the support email listed in your account's Help section. We process data requests subject to our retention schedule and applicable state law.

We send an email to your registered address before any material change takes effect. Continued use of your account after the effective date counts as acceptance of the revised terms.

Session cookies keep you logged in as you move between the mobile browser and the app. You can adjust non-essential tracking cookies in the cookie preferences panel inside your account settings.

Transaction records tied to PayPal and Venmo are retained for the period required by state regulation even after account closure. You may still request your data after closing your account.
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Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.