Reference

How s2chance Handles Your Personal Information

This privacy policy covers exactly what data we collect when you open an account, fund it through PayPal, Venmo, or Play+, and use the s2chance platform in eligible states.

Account data transparencyPayPal, Venmo, Play+ payment contextState-eligible access onlyYour right to request, update, or deleteContact us anytime via live chat
s2chance How s2chance Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Data

Live Chat Start a live chat session from the account menu on your phone or desktop. A support agent can field privacy requests, data access questions, and correction requests directly.
Email Support Send a written privacy request to our support email. Include your registered account name so we can locate your data file and respond within the timeframe required by applicable state law.
Account Settings Some data updates — like your email address or contact number — can be changed directly inside your account settings without contacting support. Head to Profile, then Personal Details.
HOW WE PROTECT IT

Data Handling, Cookies, and Retention Practices

Cookies and Tracking

We use session cookies to keep you logged in across page loads and analytics cookies to understand how the mobile lobby is navigated. You can adjust cookie preferences in your browser settings at any time without losing your account.

Data Retention

Account records, including transaction history tied to PayPal, Venmo, and Play+ activity, are retained as long as your account is active and for the period required by applicable state financial regulations after closure.

Account Security

Your account is protected by password authentication and, where you enable it, two-factor verification via SMS or an authenticator app. We never ask for your payment credentials over chat or email.

Your Rights

Depending on your state, you may have the right to access, correct, or delete the personal data we hold. Submit a request through live chat or support email and we will confirm receipt and next steps.

Common Questions About Your Privacy at s2chance

The questions below cover the situations we hear about most — data access, payment privacy, cookies, and how to contact us if something needs correcting. If your question is not here, live chat is the fastest path to an answer.

We share only the transaction reference required to process your deposit or withdrawal. Your PayPal or Venmo login, balance, or unrelated account history is never visible to us or passed on.

Open live chat or email our support team with your registered account name. We will locate your data file and provide a summary within the timeframe required by your state's applicable privacy rules.

Yes. Submit a deletion request through live chat or support email. We will remove personal data that is not required to be retained under state financial or gaming regulations, and confirm what, if anything, must be kept.

We use session cookies for login continuity and analytics cookies to improve mobile navigation. You can block non-essential cookies through your browser settings; session cookies are needed to keep your account active.

Verification documents are held only as long as required by state law and our compliance obligations. Once the retention period has passed, we delete the document from our records.

Location data is checked at login only to confirm you are in a state where access is permitted under local law. We do not track your location continuously or share it with advertisers.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.